The Free University of Bozen-Bolzano places the role of the students at the center of the Quality Assurance process and assigns them an active and participatory role.
Student representatives are present in most bodies of the Quality Assurance system to underline the importance of a process supported by the whole university community.
In the Joint Studies Committees (CPDS), which are set up at faculty level at unibz, students are involved in the preparation of the annual report. The annual report analyzes the entire taught degree programs, highlights specific issues concerning individual degree courses and, in particular, describes the results of the course evaluation by students.
Within the self-evaluation of the university, particular attention is paid to the experience of the students, who evaluate the teaching and courses through a mandatory online questionnaire and thus play a key role in quality improvement.
Each student fills in an online questionnaire and expresses their opinion about the teaching, the infrastructure and equipment, the role of the lecturer, the linguistic aspects and their general satisfaction with a course. The questionnaire is filled in anonymously. The data are collected at degree course and faculty level and published in the reports foreseen by the Quality Assurance system.
In 2018, unibz decided to make the results of the teaching evaluation publicly available to the students in order to enhance the transparency of the QA processes and to involve the students even more. The prerequisite for the publication of the assessment data is the consent of each lecturer with regard to their personal data.
Using PowerBI Data Warehouse, a separate area has been created for publishing the results of the course evaluation:
The Charter of Rights and Responsibilities of Students describes in clear and concise terms, the rights and responsibilities of students at unibz. The document outlines the methods available for filing complaints and the specific procedures for conflict resolution.